Access Point:
Click here to avail the services
a)New Connection
Process
- Applicant will submit application to CSD
- CSD will forward to Engineer
- Engineers verify whether there is required road cutting or not, if yes then application will forward to road Engineer, if no application will be forwarded to CSD for payment update.
- Road Engineer will verify and approve and forward to CSD
- CSD will update the payment and close the application.
Required Documents
Applicant must know their CID and Plot
TAT
3-7working days as per SOP
b) Connection Shifting(Pipe Line Shifting)
Process
- Applicant will submit application to CSD
- CSD will forward to Engineer
- Engineers verify whether there is required road cutting or not, if yes then application will forward to road Engineer, if no application will be forwarded to CSD for payment update.
- Road Engineer will verify and approve and forward to CSD
- CSD will update the payment and close the application.
Services Fees:Nu.500
TAT
3 -7working days as per SOP
c) Disconnection
Process
- Submit application to CSD
- CSD will inform the Site person and close the application as per the report from site person
d) Reconnection
Process
- Submit application to CSD and check water bill balance in the system
- CSD will update the payment(Service fees)
- Close the application
Required Documents
- water bill to be cleared.
- Customer must know their plot no. and CID
Fees: Nu: 2000
TAT:
3-7 working days as per sop
e) Upgrade/Downsizing of connection
Process
- Submit application to CSD
- CSD will update the payment.
- Close the system
Required Documents
- water bill to be cleared.
- Customer must know their plot no. and CID
Fee: Meter cost
TAT:
3-7 working days as per sop
f) Meter (Replacement)
Process
- Applicant will submit the application to CSD
- CSD will update the payment and close the application
Required Documents
- water bill to be cleared.
- Customer must know their plot no. and CID
Fee: Meter cost
TAT:
3-7 working days as per sop