Much of our staff time is used in providing information to our clients, therefore in an attempt to make information more easily accessible we are pleased to come up with this document on Frequently Asked Questions and Answers (FAQ&A).

This FAQ&A is expected to help improve our systems and processes in many ways. Specially, it is expected to help us in three ways. First, it will help us save time because the FAQ&A will do the talking for us and provide the nitty gritty on our services and other operational details. Secondly, it will help us provide information and clear the doubts of our clients. Thirdly, it is also expected to help us manage the expectations of our clients.

However, this FAQ&A is limited to the history and developmental aspects of the capital city. The vagaries and vicissitudes related to land pooling and readjustment is covered in much depth. It is expected that the land and property owners, who were our partners in the building of the capital city, would find a lot of answers to their questions related to land pooling and readjustment.

The Thimphu Thromde wold like to express its appreciation to the Urban Planning Division in initiating and coming up with this very important publication on Frequently Asked Questions and Answers.

It is hoped that the people and stakeholders would make good use of this document. Should there be any areas for improvment and change, suggestions and feedbacks are highly solicited. We also suggest clients to refer our Standard Operating Procedure (SOP) publication for information that is not provided here.