- Respect-We treat everyone with dignity and respect
- Integrity-We perform our duties with integrity, honesty and diligence
- Accountability-We understand our responsibilities and are accountable for all our decisions and actions
- Empowerment-We value the quality of our employees and their ability to do the right things
- Pride-We are proud to serve the people of the Capital City of Bhutan
- Excellence-We are committed to service excellence
- Client focused – We are committed to ensure satisfaction of citizens availing our services.